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Yes I had to do the same before it recognised my camera too. Even once the updated software recognised the R5 it would not transfer the FIR file. The thing that I don't get is the message I get on the camera that a firmware file older than 1.6.0 is on the SD card which must be deleted before updating - there can be no such file as I have formatted to card (twice now)! Something I did notice on the Canon site was that the latest Ventura Mac OS tranche is not listed there as an option - I wonder if that is an issue here? I had no problem downloading the files but maybe they are corrupted if Canon's OS list is out-of-date? Edit - it occurs to me that it may take a considerable time to update the camera firmware - how long would people assume? The trouble is I see a box text that tells me "upating firmware" but with no timer and with a 'live' option to click next, which shows me "Failed to Transfer Files". Am I jumping the gun on the file transfer to the camera? I'm just not used to seeing the next stage of a process being clickable before the current one has finished.

<blockquote data-quote="Deepgreen" data-source="post: 11721" data-attributes="member: 2800"><p>Yes I had to do the same before it recognised my camera too.&nbsp; Even once the updated software recognised the R5 it would not transfer the FIR file.&nbsp; The thing that I don&#039;t get is the message I get on the camera that a firmware file older than 1.6.0 is on the SD card which must be deleted before updating - there can be no such file as I have formatted to card (twice now)!&nbsp;&nbsp; Something I did notice on the Canon site was that the latest Ventura Mac OS tranche is not listed there as an option - I wonder if that is an issue here?&nbsp; I had no problem downloading the files but maybe they are corrupted if Canon&#039;s OS list is out-of-date?&nbsp; Edit - it occurs to me that it may take a considerable time to update the camera firmware - how long would people assume?&nbsp; The trouble is I see a box text that tells me &quot;upating firmware&quot; but with no timer and with a &#039;live&#039; option to click next, which shows me &quot;Failed to Transfer Files&quot;.&nbsp; Am I jumping the gun on the file transfer to the camera?&nbsp; I&#039;m just not used to seeing the next stage of a process being clickable before the current one has finished.</p></blockquote><p></p>

[QUOTE="Deepgreen, post: 11721, member: 2800"] Yes I had to do the same before it recognised my camera too. Even once the updated software recognised the R5 it would not transfer the FIR file. The thing that I don't get is the message I get on the camera that a firmware file older than 1.6.0 is on the SD card which must be deleted before updating - there can be no such file as I have formatted to card (twice now)! Something I did notice on the Canon site was that the latest Ventura Mac OS tranche is not listed there as an option - I wonder if that is an issue here? I had no problem downloading the files but maybe they are corrupted if Canon's OS list is out-of-date? Edit - it occurs to me that it may take a considerable time to update the camera firmware - how long would people assume? The trouble is I see a box text that tells me "upating firmware" but with no timer and with a 'live' option to click next, which shows me "Failed to Transfer Files". Am I jumping the gun on the file transfer to the camera? I'm just not used to seeing the next stage of a process being clickable before the current one has finished. [/QUOTE]

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