Canon R5 II EOS R5 Mark II Firmware Update, Version 1.20 issue

[Bryan wilburn]

I downloaded the EOS R5 Mark II Firmware Version 1.2.0 and when I try to run the update it finds the 1.2.0 FW then starts, and blanks out with a click of the shutter.

Anybody else having this issue?

 

[StevenAunan]

No problems here. I used the SD card method, and updated with no lens attached.

 

[THXGEEK]

No problems here. I used the SD card method, and updated with no lens attached.

Same here, except I had a lens attached.

Perhaps a drastic step, but maybe reset the camera and try the update again?

 

[David Berry]

Bryan…

I suggest that you use Camera Connect (Canon’s smartphone app) to look after all firmware upgrades.

There’ll be no need to search for the firmware, download it, transfer it to card, find the place in the menu system, etc… all will be done for you by the app!

With Camera Connect enabled, one won’t even have to know that there is an upgrade available: it’s all taken care of!

… David

 

[Bryan wilburn]

Turns out the Battery Grip was causing the trouble. Once I detached it the body updated without issue.

 

[Only RF]

Turns out the Battery Grip was causing the trouble. Once I detached it the body updated without issue.

You are supposed to detach everything. Lens, flash, etc and put it in P mode. I never used to but started following that about a year ago. I've never use a grip.

 

[Bryan wilburn]

I will in the future, but I did not need to do so with any of my body's when I updated in the past, and the R5 MKII just after I got the body.

 

[Only RF]

I will in the future, but I did not need to do so with any of my body's when I updated in the past, and the R5 MKII just after I got the body.

Who knows with the tech these days that keeps getting more sophisticated. Something may never go wrong but you just don't know. Canon needs to cover their behinds as well so that is probably the main reason.

 

[Bryan wilburn]

Bryan…

I suggest that you use Camera Connect (Canon’s smartphone app) to look after all firmware upgrades.

There’ll be no need to search for the firmware, download it, transfer it to card, find the place in the menu system, etc… all will be done for you by the app!

With Camera Connect enabled, one won’t even have to know that there is an upgrade available: it’s all taken care of!

… David

Thanks for the info David, I'll look at that for the future.

Regards,

Bryan