Canon R5 Panamoz Query

[Arne]

I'm looking after a camera R5 but im my country they is so expensiv almost 1300 pund more than Panamoz.com. Is there someone who knows anything of this dealer?

 

[Brian McGovern]

If have used Panamoz in the past. I have found them excellent and trustworthy. I have never had an issue.

 

[Arne]

Hey Brian thanks. I speaked witha lady callde Tina and she told that they had a issue with covid 19 right now and asked if i could wait to buy just now.

 

[Brian McGovern]

Strange. I bought an R6 and two RF Lenses and got all three within 10 days or ordering. And a friend of mine ordered about 2 weeks ago has has received his order.

 

[Dave Williams]

I ordered my 100-500 from Panamoz last Friday and it was delivered on Wednesday. I ordered my R5 last October the 30th and it was delivered on the 5th November. Excellent company, excellent service.
Lots of people are put off by the fact they are selling "grey imports"...the camera was intended for sale in the Far East and consequently you don't get a Canon warranty against manufacturers defaults. Canon will however repair the camera and charge you so it's not as if they ignore the problem. Panamoz issue you with a 3 year insurance policy which covers the cost and you will be reimbursed. The truth is that you are not likely to claim on it anyway. I have never claimed on any of my gear.
There is one possible drawback to grey imports and that is that you won't be able to trade them in with a local dealership should you want to sell. You will have to do so privately but as dealer trade ins are usually rock bottom prices against higher local market price why would you want to anyway.
Grey market every time for me. They are not inferior goods, they are all made in the same factory.A no brainer for me but I have even read reports that they are counterfeit goods by folk with no brain! Just deal with companies that are recognised and you can't go wrong if you buy through PayPal and your credit card.

 

[Dave Williams]

PS. Make sure you order the R5 with an EF-EOSR adapter at the same time.They are still difficult to find apparently.

 

[Genepaul]

Hi, have used Panamoz in the past without any issue, fast reliable service. Have also used E-Intinity and Hdew as well, all without any issues, awaiting a RF 800 from Hdew as we speak.

 

[Dave Williams]

My RF 1.4 TC arrived from E-infinity 10 days after placing the order. At £409 it was £161 less expensive than Panamoz who strangely are selling at a higher price than UK retail price. E-infinity only offer a 12month insurance warranty as opposed to 3 years with Panamoz. Both policies only cover manufacturer's defects.

 

[Genepaul]

Worth noting I purchased my RF800 from Hdew as it was £100 cheap than Panamoz, always check the grey market sellers current prices to see who is the cheapest when your ready to buy

 

[Shotbycurtin]

Another Panamoz customer. Can’t fault them, great prices (for the UK) and great service. I haven’t had any problems selling on grey import gear. I use MPB a lot as they provide a hassle free service. I’m moving on my 100-400L series having bought a 100-500 RF lens. MPB were by far the best. Other camera dealers couldn’t get close even on a part exchange basis against the RF lens. As much as I want to support the local camera shop, despite my best efforts, the numbers never seem to add up. For bodies and Lens, selling to MPB and buying from Panamoz works for me.

 

[Arne]

Hey Shotbycurtin!
I´m happy about Panamoz store great personal and very god prices. MPB seams to be a good store to!
Thanks!

 

[Rhody]

I'm looking after a camera R5 but im my country they is so expensiv almost 1300 pund more than Panamoz.com. Is there someone who knows anything of this dealer?

I have used Panamoz a few times now and have not had any issues at all. I would definitely use them again.

 

[SteveK]

I'm looking after a camera R5 but im my country they is so expensiv almost 1300 pund more than Panamoz.com. Is there someone who knows anything of this dealer?

+1 for Panamoz. Got my R5 from them, and have bought lenses and other cameras from them in the past. Nothing but praise for them.

Same thing with e-infinity. 1 lens I got from them was a bit noisy, and they replaced it straight away. Otherwise no issues.
And you can register grey import gear with Canon with no problem.

 

[jimglasgow]

I used the company in Surrey HDEW as you can call them on the phone even have a shop. The other thing tha makes it good their authorised repair centre is in Glasgow...... it’s a Win Win as they say

 

[Trev4]

I've used both Panamoz and HDEW without any problems. I once had an issue with a 100-400 Mkii from HDEW, and their service was excellent, the lens was collected and replaced within 4 days with no hassle or question. Recently I have noticed quite large differences in prices between the two so its worth checking and comparing prices. Am looking forward to them getting the 100-500 in stock now.

 

[SO8]

I've used both Panamoz and HDEW without any problems. I once had an issue with a 100-400 Mkii from HDEW, and their service was excellent, the lens was collected and replaced within 4 days with no hassle or question. Recently I have noticed quite large differences in prices between the two so its worth checking and comparing prices. Am looking forward to them getting the 100-500 in stock now.

I had an issue years ago when I got my first 24-70f2.8 mk2 from HDEW. It would not give sharp focus at f2.8 … by some margin. I contacted them and offered to send sample images but they just said they believed me and the lens was replaced ina few days ! Excellent service.
I have just bought an R5 and 2 lenses from them so hope they are still as god as they were a few years ago.