R7 green and magenta lines in image

[Lumpyluf]

Hello RFshooters! I picked up a refurbished R7 from canon for Black Friday. I’ve rented a few of them in the past for airshows and have had great success. Today I took it out for the first time to capture the local F35s departing. Going through my pictures I noticed green/magenta lines across the entirety of the image. They are not consistent, they move around in the frame. These are the first few images that I took with the camera. A few minutes later, I did get a crisp shot of one of the last jets. I’ll attach the images of the lines, cropped in to see them, and the final crisp shot. I’m just wondering if this is a normal “break-in” type process, or if this is an issue that I should contact canon about? Thank you in advanced for your help!

• Canon EOS R7
• RF-S18-150mm F3.5-6.3 IS STM
• 150.0 mm
• ƒ/6.3
• 1/1000 sec
• ISO 640

• Canon EOS R7
• RF-S18-150mm F3.5-6.3 IS STM
• 150.0 mm
• ƒ/6.3
• 1/1000 sec
• ISO 640

• Canon EOS R7
• RF-S18-150mm F3.5-6.3 IS STM
• 150.0 mm
• ƒ/6.3
• 1/1000 sec
• ISO 640

• Canon EOS R7
• RF-S18-150mm F3.5-6.3 IS STM
• 150.0 mm
• ƒ/6.3
• 1/1000 sec
• ISO 640

• Canon EOS R7
• RF-S18-150mm F3.5-6.3 IS STM
• 150.0 mm
• ƒ/6.3
• 1/500 sec
• ISO 320

 

[MrSparks999]

Have you tried a full reset on the camera?

 

[Archibald]

It's a faulty camera. Refurb = used. I suspect a previous owner noticed the fault and returned it to the merchant, and it ended up at Canon as a refurb item.

Of course there are lots of things you could try, but no camera should behave like that ever.