Canon R7 Canon R7 Firmware Update 1.2.0

[Chris Summers]

Canon has posted a new firmware update for the R7. It is version 1.2.0

Canon Support for EOS R7 | Canon U.S.A., Inc.

Find support for your Canon EOS R7. Browse the recommended drivers, downloads, and manuals to make sure your product contains the most up-to-date software.

www.usa.canon.com

 

[Badgood]

Thanks Chris.

 

[Tim Mayo]

Thanks for sharing Chris!

 

[Jake Shoots Birds]

Don't see what it fixes, but I've been waiting for this. Unfortunately the camera won't recognize the file on the card and I can't install it. I've downloaded it 3 times. Grrr.

 

[Tim Mayo]

Don't see what it fixes, but I've been waiting for this. Unfortunately the camera won't recognize the file on the card and I can't install it. I've downloaded it 3 times. Grrr.

Firmware Version 1.2.0 incorporates the following enhancements and fixes:

1. The [User Def.] on [Picture Style] can now be selected in the Cloud Raw image processing settings.
2. Fixes an issue that, in rare instances, displays an Error Code 70 when the camera is capturing small subjects.
3. Fixes minor issues.

Maybe try formatting the card in-camera and trying again if you haven't already done so.

 

[Jake Shoots Birds]

Reformatted both cards 3 times, tried slots 1 & 2 with no other slots occupied....

I'm downloading the file and unzipping properly, and moving the file to the card, but it's skipping the screen where it asks me to select the firmware file and according to the instructions this means it hasn't copied correctly. I've downloaded it multiple times and tried multiple card readers. No clue.

 

[Jake Shoots Birds]

Firmware Version 1.2.0 incorporates the following enhancements and fixes:

1. The [User Def.] on [Picture Style] can now be selected in the Cloud Raw image processing settings.
2. Fixes an issue that, in rare instances, displays an Error Code 70 when the camera is capturing small subjects.
3. Fixes minor issues.

Maybe try formatting the card in-camera and trying again if you haven't already done so.

And given that none of this speaks to improvements in focus stickiness (unless that's hidden in #3) I'm not missing anything.

 

[Badgood]

Are you perhaps moving the file to a folder within the directory and not simply putting it in the root dir alongside the folders ?
Just a thought !
I tried twice on my laptop before I borrowed a friends MacBook, copied the Mac file from Canon website and bingo.

 

[Jake Shoots Birds]

Are you perhaps moving the file to a folder within the directory and not simply putting it in the root dir alongside the folders ?
Just a thought !
I tried twice on my laptop before I borrowed a friends MacBook, copied the Mac file from Canon website and bingo.

Nope. Been to this rodeo multiple times with the R5 & R6. Doing it correctly. On a MacBook.

 

[Jake Shoots Birds]

OK, so it seems I'm on Firmware 1.0.1 and not on 1.1, which may explain some of my other issues, and perhaps I need to install that first? So, that's what I'm trying to do, but when I go to download 1.1 for the R7 it sends me to the EOS-7D download page. That sh-t is maddening.

I did manage to find and download 1.1 and try to install that first but got the same error. Wondering if I need to reset my camera?

 

[Badgood]

It sounds totally c—p Jake.
They must be taking a lead from Sony !!
This is a really stupid thought but maybe try the Canon.co.uk website instead as I guess you are using the US link ?
Sounds crazy but not heard of anyone on this side of the pond having issues

 

[Jake Shoots Birds]

It sounds totally c—p Jake.
They must be taking a lead from Sony !!
This is a really stupid thought but maybe try the Canon.co.uk website instead as I guess you are using the US link ?
Sounds crazy but not heard of anyone on this side of the pond having issues

LOL I've been all over the world in the last 24 hours. Same issue no matter if and where I can find it.

Aaaaaand, the US customer service line is off until Monday for the Thanksgiving holiday. I've reached out to my friend who's a pro rep, but given the holiday I told him "when you have time", so we'll see. I don't want to reset the camera, but I might just give that a go. I wish I could save settings like on the R5.

 

[Badgood]

Being able to save settings would certainly help.
Have a great Thanksgiving and try not to let it spoil your experience with the R7. It’s not the camera’s fault.
Happy holiday

 

[Jake Shoots Birds]

OK, so I texted my pro rep friend who had not yet updated his R7 so he gave it a shot. He sent me a message with a screen shot saying, "Is this what you're getting, where you can't click on 'OK'? Hmmmm. Give me a few..."

Five minutes later he texts back asking if I'd tried using the D-pad around the Set button to select OK. Seems I'd tried everything that moves a cursor except that, and off I went. My problem? The 'OK' is greyed out when you get to the screen and nothing in the instructions mentions the absolute need to use the D-pad. Touchpad? Doesn't work. Joystick? Doesn't work. Wheel around the joystick? Doesn't work.

Alas, after the firmware upgrade the focus lock is no different. It'll give me the eye detect box and lock on a bird in a tree for 3-5 seconds and then drift onto the background. This happens while simply focusing and waiting to shoot, and also while shooting. If I had a screen recorder I'd show the world. I do have 2 series of shots that go from locked to background and vice versa that my friend asked for so he could send it off to engineers. Maybe 1.3?! Until then I'll be using the R5 as my primary.

 

[Badgood]

In I.T circles, that’s called a PEBKAC issue !!!!
I should know, it happens to me all the time.

 

[Jake Shoots Birds]

I've been in IT for 35 years. It's not PEBKAC when tech support needs to figure it out before getting back to you instead of just reading from a script.

 

[Badgood]

Couldn’t agree more.
When you can write code and design fantastic cameras but can’t simply print instructions someone needs firing. Glad you got it sorted and sorry for joshing.

 

[Jake Shoots Birds]

If there's user error involved it can be tied to the fact that the 3 wheel layout I've been used to with the R5 & R6 have disappeared, so the idea of using something else to move the cursor (when the cursor moves with anything else every other time) is counterintuitive unless the R7 is all you've ever used.

 

[Need406]

Don't see what it fixes, but I've been waiting for this. Unfortunately the camera won't recognize the file on the card and I can't install it. I've downloaded it 3 times. Grrr.

I had a similar problem so what I did was remove the second card put the firmware onto the first card and that solved the problem.

 

[JackC]

Is there somewhere I can find a detailed explanation on how to do the firmware update for the Canon R7 using my 2019 iMac? Has anyone noticed any difference after doing the update?

 

[Need406]

Honestly I did not notice any difference. For instructions on installing it log onto: https://www.youtube.com/shorts/pvEoj1qhziA?feature=share

 

[Jake Shoots Birds]

Is there somewhere I can find a detailed explanation on how to do the firmware update for the Canon R7 using my 2019 iMac? Has anyone noticed any difference after doing the update?

If you go to the download page linked at the top you can fill in your OS and scroll down to the download for firmware you'll see Details with a down arrow. Click on that and there is a link for Installation Instructions.

For the sake of ease of use:

Download and Installation Instructions Firmware Version 1.2.0 incorporates the following enhancements and fixes:
1. The [User Def.] on [Picture Style] can now be selected in the Cloud Raw image processing settings.
2. Fixes an issue that, in rare instances, displays an Error Code 70 when the camera is capturing small subjects.
3. Fixes minor issues.

If the camera's firmware is already Version 1.2.0, it is not necessary to update the firmware.

Notes:
Users manual in the WEB is updated accordingly. Please download the manual as well as the latest firmware. You can download it from the official WEB site.

Preparations for a firmware update:
After the downloaded compressed file (.dmg file) is extracted, a firmware folder is created.

*Extracting the downloaded file:
The downloaded folder is automatically extracted, and a firmware folder is created. If the download folder cannot be automatically extracted, double-click the folder.

In the folder you downloaded are the firmware ( EOSR7120.FIR / file size: 69,349,536 bytes) and instructions on the firmware update procedures (a PDF file in five languages: Japanese, English, French, Spanish, and Simplified Chinese). Before starting the firmware update operations, please be sure to check the procedure in accordance with the instruction.

(The following is the history of past firmware updates.)
Changes in version 1.1.0:
1. Supports Cloud RAW image processing.


I unfortunately saw zero difference after the update, but based on the content description I wasn't expecting it. I get the feeling the R7's processor is underpowered for the focus system, otherwise it wouldn't drift after locking.

 

[JackC]

Thanks Mike and Jake. I guess I will wait and see if Canon does another update in the future.

 

[Jake Shoots Birds]

Thanks Mike and Jake. I guess I will wait and see if Canon does another update in the future.

I'm guessing that any updates will be error corrections and not any boosts in function. From listening to other R7 photographers it really seems like the camera is underpowered for what many of us want to use it for. It's the compromise they made to release it at the price point they did. What mystifies me is that with an R8 rumored to be out next year and the R10 out, why couldn't they have made the R7 more expensive and more capable knowing that they had an affordable camera released and others coming? Maybe the R7ii. A man can hope.