Hi New Here

[Mark818]

Hi All
I have just swapped my old 500 D for an R7 and I can't get it to connect to my laptop.
If anyone has any bright ideas how I can accomplish what I thought would be relatively simple task I would be very grateful

Mark

 

[THXGEEK]

Hello & Welcome, Mark!

While I don't own an R7 (I have a R5II), I'll assume you've followed Canon's instructions? Are you running Win11 or macOS on the laptop? Are you getting any error messages and what are they?

 

[Mark818]

I am running windows 11
I don't get any error messages
I pick out the camera WiFi on my laptop and connect with the cameras password.
Then I start the canon eos connection app but my camera never comes up in the connection list ,it stays blank .
I am running a VPN but I obviously pause it .
I also tried turning of windows defender
Hope that helps

Mark

 

[THXGEEK]

Hi Mark -

Hmmm. I hate not having any error messages! Oh well, life is imperfect and we have to deal with what is.

Lemme try reconnecting my R5II to my laptop tomorrow and see if I can offer any additional suggestions. Until then, perhaps someone else here on the forum can chime in with some options.

Cheers,
-- Craig